Privacy Policy

1. Introduction

exitFi, Inc. (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

• Contact information (name, email address, phone number)
• Account credentials
• Financial information necessary for trading
• Profile information (trading preferences, risk tolerance)

Usage Information

We automatically collect certain information about your usage of our services, including:

• Log data (IP address, browser type, pages visited)
• Device information
• Trading activity and patterns
• Interaction with our platform features

3. How We Use Your Information

We use the collected information for various purposes, including to:

• Provide, maintain, and improve our services
• Process transactions and manage your account
• Generate personalized AI-powered exit strategies
• Respond to your requests and provide customer support
• Send you technical notices, updates, security alerts, and SMS text message alerts (with your consent)
• Monitor and analyze usage patterns and trends
• Protect against fraudulent or unauthorized activity

4. SMS/Text Messaging

We may offer SMS text message alerts as part of our Services. By providing your phone number and enabling SMS alerts in your account settings, you expressly consent to receive transactional text messages from exitFi, Inc. related to your trading positions, including stop-loss breach alerts and other critical account notifications.

Message Frequency & Charges

Message frequency varies based on your trading activity and alert settings. Message and data rates may apply depending on your mobile carrier plan. exitFi, Inc. does not charge for SMS messages, but your carrier may.

Opting Out

You may opt out of SMS alerts at any time by replying STOP to any message you receive from us, or by disabling SMS alerts in your account notification settings. After opting out, you will receive a one-time confirmation message. You may opt back in at any time by re-enabling SMS alerts in your settings or by replying START.

Help

For help with SMS alerts, reply HELP to any message or contact us at support@exitfi.com.

Supported Carriers

SMS alerts are supported on major U.S. carriers. Carriers are not liable for delayed or undelivered messages.

SMS Data Use

Your phone number is used solely for delivering the SMS alerts you have opted in to receive. We do not sell, rent, or share your phone number with third parties for their marketing purposes. Your phone number may be shared with our SMS service provider (Twilio) solely for the purpose of delivering messages on our behalf.

5. Data Sharing and Disclosure

We may share your information with:

• Third-party service providers (payment processors, cloud services)
• Connected brokerage accounts (with your explicit consent)
• Legal authorities when required by law
• Business partners with your consent

We do not sell your personal information to third parties.

6. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate data
• Deletion of your personal information
• Restriction of processing
• Data portability
• Objection to processing

To exercise these rights, please contact us at privacy@exitfi.com.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activities. You can control cookies through your browser settings and other tools.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@exitfi.com

Address: 123 Trading Street, Financial District, New York, NY 10004